SEBI Registered Research Analyst • INH000022950 • BSE Enlistment No. 6743SEBI Reg: INH000022950
Grievance Redressal
Share your grievances and concerns by email regarding our SEBI registered research analyst services
Grievance Redressal Mechanism
We are committed to providing excellent service. If you have any complaints or grievances, please use the channels below to reach us.
Grievance Officer Details
Mr. Rahul Chandra
Principal Officer
Springpad Wealth Solutions Private Limited
- grievance@springpadwealth.com
- Shaila Tower, Room 704, Salt Lake, J1/16, Street Number 17, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091
- Monday to Friday: 9:00 AM - 6:00 PM
SEBI Guidelines for Grievances
Resolution timeline: We aim to resolve all grievances within 30 days of receipt.
Escalation: If you are not satisfied with our resolution, you may approach:
- SEBI Complaints Redress System (SCORES): scores.sebi.gov.in
- SEBI Office: Securities and Exchange Board of India
- SEBI toll-free: 1800 22 7575 · 1800 266 7575
- 9:00 AM - 6:00 PM (all days except holidays)
Contact SEBI Directly
SEBI head office
Plot No.C4-A, 'G' Block
Bandra-Kurla Complex, Bandra (East)
Mumbai - 400051, Maharashtra
Lodge a Complaint
Email your grievance to our officer. Include your name, contact number, and a clear subject so we can respond faster.
grievance@springpadwealth.com
Important Information
- You will receive an acknowledgment with a complaint reference number within 24 hours.
- Our grievance officer will investigate and respond within 30 days as per SEBI guidelines.
- For urgent matters, please call our grievance officer directly.
- Keep your complaint reference number for future correspondence.
Common Complaint Categories
- Research report quality or accuracy
- Billing and payment issues
- Service delivery problems
- Platform technical issues
- Advisory service concerns
- Data protection and privacy
- Other general grievances
Public disclosure of grievance handling
Open grievance report